Privacy Policy
KnoVantage Solutions Inc. “KnoVantage”, “we”, “us”, “our” owns and operates the Website located at www.knovantagesolutions.com “Website” and relevant subdomains. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.
1. Information We Collect
When you visit our Website, request our Services or Support or contact us by email, by phone or via our online forms, you may choose to provide the following Personal Information:
- Contact Information, such as your name, email address, mailing address and phone number;
- Account Information, such as your company name and business contact information, as well as the contents of your correspondence with us;
Information we collect automatically
Like many other websites, we use technologies to automatically collect technical data from visitors to our Website. In particular, we may send a small text file to your computer called a “cookie” that identifies your browser to our server when you visit various pages of the Website. Cookies are used to better serve you when you return to our Website, and in some cases, these allow our Website to function. Many web browsers automatically accept cookies, but as part of the privacy settings of your browser, you can usually choose to decline or accept certain cookies as well as prevent third-party websites from accessing our Cookies. Any cookie sent to your computer by us in connection with your use of the Website does not give us access to your computer or to any Personal Information. Please be aware that disabling your browser’s ability to collect cookies from KnoVantage Solutions Inc. may limit your ability to use all of the features provided on the Website
We may automatically collect certain information, including device information, such as your IP address and other unique identifiers, some usage information such as the browser type, time zone settings, language preferences, operating system, length of visit, pages viewed on the Website and some of the cookies that are installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website as this information helps us understand how you use the Website features and the content of the Website in order to make improvements and tailor the content to your preferences.
2. How We May Use Your Personal Information
We use the personal information we collect from you for the following purposes:
- To respond to your inquiries or requests
- To process transactions or send communications related to your use of our services
- To improve our website, services, and user experience
- To comply with legal requirements
- To send you marketing communications, if you have opted in to receive them
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers that assist us with our business operations (e.g., hosting, email services)
- Third parties in the event of a merger, acquisition, or sale of all or a portion of our assets
- Legal authorities, if required by law or to protect our legal rights
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Rights
At any time, you may request information on the types of Personal Information KnoVantage has about you, what it is being used for, and with whom it has been shared. You may also request access to your Personal Information that is in our possession, subject to certain exceptions such as any information about another individual that cannot be severed, any information subject to solicitor-client privilege, or any information subject to legal restrictions that may prevent us from fulfilling your request. If you notice any inaccuracies or wish to update or complete any part of your Personal Information, you may request the correction or update of that information. When appropriate, the amended information will be transmitted to any third-parties having access to the Personal Information in question.
At any time, you may withdraw your consent to the collection, use, disclosure or any other form of processing of your Personal Information, subject to contractual or legal restrictions. Please note that if you withdraw your consent, we may not be able to provide you with a particular service. KnoVantage Solutions does not sell Personal Information and does not discriminate against anyone who chooses to opt-out of data collection.
If you wish to exercise any of these rights, please contact us by sending an email to rkhaitan@knovantagesolutions.com. We will respond within 30 days. If we cannot accommodate a request, we will provide you with a justification.
6. Children’s Privacy
We do not knowingly collect Personal Information from children under the age of 18. None of our services are intended for use by children under the age of 18. If you believe we have collected information from your child in error or have questions or concerns about our practices relating to children, please notify us and we will promptly respond.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party services you visit.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
KnoVantage Solutions Inc.
Email: rkhaitan@knovantagesolutions.com